This program allows temporary service disconnection and same-day reconnection for service upgrades.
Steps
- Call 800-714-7777 ext. 7700 any weekday from 8 a.m. to 5 p.m. to schedule disconnection date/time a day or two before needed.
- Our troubleshooter will disconnect service to make it safe for contractor work.
- Contractor completes work and schedules inspection.
- Inspector checks work for compliance. If passed, inspector provides documentation to We Energies.
Options:
- Inspector faxes documentation to 414-944-5676.
- Inspector calls 414-944-5683 with a verbal authorization and follows up with faxed documentation.
- Inspector sends e-mail documentation to co-non-design-waoc@we-energies.com
- Contractor calls 800-714-7777 ext. 7700 to schedule reconnect. Note: We must receive inspection no later than 3:30 p.m. to reconnect the same day.
- Troubleshooter reconnects service.
Exceptions to Same-Day Reconnection
We strive to schedule same-day reconnects; however, if there is a storm or critical problem that occurs, we contact the contractor.
Work Not Eligible for This Service
- Siding jobs
- Painting jobs
- Tree trim/removal
- Relocation jobs
- Facilities abandonment (demolitions or house moves)
